"You're like my children to me," 90-year old Upper Nazareth resident Rachel exclaimed emotionally, when emergency call center volunteer Dina Uzan arrived at her home for a pre - Purim visit.
Shirin Malul, director of the emergency call center team, relates: "Rachel is a veteran subscriber to the center and all of us here try to provide her with warmth and love. She customarily calls the center several times a day because she knows she will find someone to whom she can spill her heart. Dina, who is devoting a year here to goodwill, decided before Purim to travel to the remote town in order to visit her and bring her mishloach manot (a traditional food package for Purim)."
"Rachel waited for me excitedly outside the house, in the stairway," recounts Dina. "She could not see me because she is blind in both eyes, but as soon as I approached her she cried out happily, saying, "You are just like my children to me…" I gave her a box of chocolate for mishloach manot and she thanked me enthusiastically, sending her warm blessings to the entire team."
Shirin expresses only some of her praise for Dina Uzan in her presence: "Dina has a list of subscribers with whom she has bonded in friendship, through the call center. When she decided to visit Rachel in far-away Upper Nazareth, she simply stayed there for Shabbat, in order to devote more time to her visit."
It seems Dina has also visited 84-year-old Aliyah twice, at Migdal Ha'emek.
"My connection to Aliyah began through the call button," relates Dina. "Aliyah once fell in her home, and she pressed the emergency call button while she lay helplessly on the floor. I answered the call and spoke to her for a long time, encouraging her, even singing her a cheerful song. Since then we have a close relationship, which as you heard has led to visits to her home far in the north."
Not simply acts of good will, but as is said, Chesed Shebechesed (double kindness).
Reported by Yad Sarah site correspondent Ram Bahrel.
Translated from Hebrew by Miriam Kopeika.